ABOUT THE NUMBER
Fair questions about 97%
What does the 97% actually measure?
The share of Opus placements still in the role at least one year after starting. It is a retention figure, not a satisfaction survey.
Why would nearshore retention beat local?
These are senior salaried roles with full timezone overlap and real career progression, competing against a local market where the same person often has fewer of those things at once.
What happens in the 3%?
Lifetime replacement. We run a fresh search at no cost, however far into the placement it happens.
Do you support the hire after they start?
Yes. Payroll, compliance and the administrative layer stay with us for the life of the placement.
